Privacy Policy

Last updated: August 9th, 2024

RecRe, Inc. (“RecRe”, “We”, “Us” or “Our”) respect your privacy and are committed to protecting it though our compliance with this policy. This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You visit or use the website recrebox.com or app.recrebox.com (our “Website(s)”) .This policy applies to information that we collect on this Website, in email, text and other electronic messages between you and this Website.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company or any third party[ (including our affiliates and subsidiaries)]; or

  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to RecRe Inc, 4405 Early Rd Suite D, Harrisonburg VA 22801.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: Virginia, United States

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit, statistical and performance information).

  • Website refers to RecRe, accessible from recrebox.com or app.recrebox.com.

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. Usage Data may be aggregated or identifiable as further described in this Privacy Policy.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device. We may collect data to improve our operations and to understand how to provide you with the best experience. By choosing to provide any information to Us, you are giving Us permission to use and store such information consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: What Are Cookies?.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions. You can also always opt-out by logging into the App and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to support@recrebox.com
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data, without consent, in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability
  • To enforce our rights arising from any contracts entered into between you and us, including the Terms of Service and for billing and collection.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure We uses appropriate administrative, technical, and physical security measures to protect Personal Data. We cannot guarantee its absolute security. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide. You should note that in using the Website and our related services, your information will travel through third party infrastructures which are not under our control.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

Mailchimp

Mailchimp is an email marketing sending service provided by The Rocket Science Group LLC.

For more information on the privacy practices of Mailchimp, please visit their Privacy policy: https://mailchimp.com/legal/privacy/

Hubspot

Hubspot is an email marketing and CRM service provided by HubSpot, Inc.

For more information on the privacy practices of Hubspot, please visit their Privacy policy: https://legal.hubspot.com/privacy-policy

Payments

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Stripe

Their Privacy Policy can be viewed at https://stripe.com/us/privacy

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your Rights

You have the following rights, subject to conditions and in some cases limitations under the data protection laws that apply to you:

  • To object, on grounds relating to your particular situation, to the processing of your personal data by us. This includes the right to object to our processing of your personal data for direct marketing and the right to object to our processing of your personal data where we are performing a task in the public interest or pursuing our legitimate interests or those of a third party. If we process your personal data based on our legitimate interests or those of a third party, or in the public interest, you can object to this processing, and we will cease processing your personal data, unless the processing is based on compelling legitimate grounds or is needed for legal reasons. Where we use your personal data for direct marketing for our own products and services, you can always object and opt out of future marketing messages using the unsubscribe link in such communications.
  • To obtain from us confirmation as to whether your personal data is being processed, and, where that is the case, to request access to details about how we process your personal data and copies of the personal data.
  • To transfer or receive a copy of your personal data in a usable and portable format if we process it on the basis of your consent or a contract with you.
  • To obtain from us the rectification of inaccurate personal data concerning you.
  • To ask us to erase your personal data to the extent it is not required for legally required purposes or an exception to erasure applies under applicable law.
  • To withdraw your consent at any time with future effect if we process your personal data on the basis of consent.
  • To request restriction of processing of your personal data, in which case, it would be marked and processed by us only for certain purposes.

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

Supplemental Privacy Notice for California Residents

  1. These disclosures supplementing our Privacy Policy are provided by RecRe and apply solely to residents of the State of California (“consumers” or “you”) with respect to personal information RecRe processes as a business. Any terms defined in the California Consumer Privacy Act of 2018, as amended from time to time, including by the California Privacy Rights Act of 2020 and its implementing regulations (“CCPA”) have the same meaning when used in these disclosures. These disclosures do not reflect our collection, use, or disclosure of California residents’ personal information, or data subject rights, where an exception or exemption under the CCPA applies.

  2. Personal Information Collected by RecRe: We have set out below categories of personal information about California residents we have collected, and as applicable disclosed, for a business purpose in the preceding 12 months. The table is followed by a description of the purposes for which we collected personal information. In the preceding 12 months we did not sell or share for cross context behavioral advertising, the personal information of California residents.

    1. Identifiers, such as name, email address, unique identifiers associated with user or user account, IP Address

      Purpose(s) for Collecting and Disclosing:

      • Providing and maintaining the Services
      • To Manage Your Account
      • For the performance of a contract
      • To Contact you
      • To provide you with news and general information about other similar services (unless you opt out)
      • To Manage Your Requests
      • For Business Transfers
      • Analytics and research

      Recipients of Disclosures for Business Purposes:

      • RecRe
      • Service Providers
      • Third Party Partners
      • Business Transfers
      • Other Users
    2. Internet or other electronic network activity information, such as information about your usage of the Services, pseudonymous IDs, clickstream data, device and connection information, browser information, crash data, referring/exit URLs, IP Address

      Purpose(s) for Collecting and Disclosing:

      • Providing the Services
      • Internal research
      • Service enhancements

      Recipients of Disclosures for Business Purposes:

      • RecRe
      • RecRe Partners
      • Service Providers
    3. Geolocation data, such as your approximate location, IP address

      Purpose(s) for Collecting and Disclosing:

      • Providing the Services
      • Internal research
      • Service enhancements
      • Marketing

      Recipients of Disclosures for Business Purposes:

      • RecRe
      • RecRe Partners
      • Service Providers
  3. Business or Commercial Purpose for Collecting Personal Information

    We use the personal information for the following business purposes:

    • To verify your identity;
    • To perform the services requested by individuals who register or visit our sites;
    • For marketing purposes, such as sending information about RecRe and its partners and promoting events;
    • To operate and improve our sites;
    • To respond to law enforcement requests and as required by applicable law or court order;
    • To prepare for and give effect to any mergers, acquisitions, business sales or similar transactions; and
    • To otherwise establish, defend or protect RecRe’s rights or interests, including in the context of anticipated or actual litigation with third parties.
  4. We do not have actual knowledge that we sell or share for cross context behavioral advertising, the personal information of California residents under 16 years of age.

  5. CCPA Rights as amended by the CPRA.

    As a California resident, you have the following rights under the CCPA:

    • The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you. You may only exercise your right to know twice within a 12-month period.
    • The right to delete personal information that we have collected from you, subject to certain exceptions.
    • The right to correct inaccurate personal information that we maintain about you.
    • The right to opt-out of the sale or sharing of your personal information by us. We do not sell or share for cross-context behavioral advertising any of the categories of personal information that we collect about California residents.
    • The right to limit our use and disclosure of sensitive personal information to purposes specified in Cal. Civil Code 1798.121(a). We do not use or disclose sensitive personal information for purposes other than those specified in Cal. Civil Code 1798.121(a).
    • The right not to receive discriminatory treatment by the business for the exercise of privacy rights conferred by the CCPA, in violation of California Civil Code § 1798.125, including an employee’s, applicant’s, or independent contractor’s right not to be retaliated against for the exercise of their CCPA rights.
  6. How to Exercise CCPA Rights:

    To submit a request to exercise your rights to know, delete or correct, please contact US By email: support@recrebox.com

    Verification: Only you, or someone legally authorized to act on your behalf, may make a request related to your personal information. You may designate an authorized agent by taking the steps outlined under “Authorized Agent” further below. In your request or in response to us seeking additional information, you, or your authorized agent, must provide sufficient information to allow us to reasonably verify that you are, in fact, the person whose personal information was collected which will depend on your prior interactions with us and the sensitivity of the personal information being requested. We may ask you for information to verify your identity and, if you do not provide enough information for us to reasonably verify your identity, we will not be able to fulfill your request. We will only use the personal information you provide to us in a request for the purposes of verifying your identity and to fulfill your request. Authorized Agents: You can designate an authorized agent to make a request under the CCPA on your behalf if:

    • The authorized agent is a natural person or a business entity and the agent provides proof that you gave the agent signed permission to submit the request; and
    • You directly confirm with RecRe that you provided the authorized agent with permission to submit the request.

    If you provide an authorized agent with power of attorney pursuant to Probate Code sections 4121 to 4130, it may not be necessary to perform these steps and we will respond to any request from such authorized agent in accordance with the CCPA.

Supplemental Privacy Notice for Other US States

Depending on your state of residence the following state data privacy laws may apply to you: (i) the Colorado Privacy Act (“CPA”), (ii) the Connecticut Data Privacy Act (“CTDPA”), (iii) the Virginia Consumer Data Protection Act (“VCDPA”) and (iv) the Utah Consumer Privacy Act (“UCPA”). This Addendum describes how RecRe, Inc. collects, uses, and shares the personal information of residents of these state residents and how to exercise your rights under these state privacy laws.

If applicable, in addition to the rights provided by the privacy laws in your state of residence, there may be certain exemptions that apply to RecRe’s collection of your personal information, including personal information that we’ve collected from or about you that is publicly available. Therefore, the privacy rights described herein may not apply to you or to all your personal information. RecRe does not engage in profiling/automated decision making that produces legal or similarly significant effects.

  1. Personal Information Collected by RecRe and Use.

    RecRe collects certain categories of personal information when you use the Services, including email address, identifiers, phone numbers, or other personal information. A more detailed description of the personal information we collect and how we use it is provided in the ”Types of Data Collected,” and “Use of Your Personal Data” sections of the Privacy Policy.

    RecRe may collect personal identifiers from you automatically. These identifiers include the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data IP address, device identifiers, advertising ID and other information about your browser or device. We may collect this information via cookies and other tracking technologies and use it to enhance, customize, improve and notify you about our Services. This is further described in the Privacy Policy.

  2. Sharing of Personal Information.

    In connection with providing you the Services, we may share your personal information with third parties and other entities as described in the Privacy Policy.

  3. Privacy Rights.

    Depending on the applicable laws in your state of residence, you may have the right to the following:

  • request to confirm whether we process your personal information and to access such personal information;
  • request to correct inaccuracies in your personal information;
  • request deletion of your personal information, subject to certain exceptions;
  • request to obtain a copy of your personal information;
  • request to opt-out of processing of personal information for purposes of targeted-advertising;
  • request to opt-out of the “sale” of personal information; and
  • opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise your applicable rights listed please contact support@recrebox.com. We may need to verify your identity to process your request. If we are unable to verify your identity, we reserve the right to not process your request. If we refuse to take action on a request, we will provide instructions on how you may appeal the decision. We will respond to requests consistent with applicable law.

You may use an authorized agent to submit a request on your behalf, but we may ask your agent to provide information to verify that they have the proper authority to act on your behalf or ask you to verify your identity with us directly. The Exercise of any of your rights will not result in different pricing, service levels, and/or use of any no-fee Services.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

You may also send us an email to support@recrebox.com to request access to, correct, or delete any personal information that you have provided to us. Requests to access, change or delete your information will be handled within 30 days. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may need to verify your identity to process your request. If we are unable to verify your identity, we reserve the right to not process your request.